COVID-19: Update
COVID-19: How We Will Safely Serve You
A message to our clients and community,
This is a stressful time for all of us, as together we are facing an unprecedented global crisis. COVID-19 has forced us to adapt to an ever-changing reality as we fight to contain the virus.
First and foremost, we want you to know that we have and will continue to take action to protect you, our clients. The safety measures we are taking are being guided by public health authorities and the government, and often go well beyond.
The real estate industry has been declared an essential service in many provinces, but it is not business as usual. This was done primarily to ensure homeowners with pending closings, i.e. those who have already bought and need to sell, or those who have sold and have to buy, etc. are able to transact. Accordingly, we are doing business differently.
During the crisis, as much of the process as possible will be conducted virtually. Only in select cases, controlled access to properties to facilitate the sale or purchase of a property will be allowed, using best-practice disinfection, cleanliness and above all else, strictly limited person-to-person exposure using social distancing protocols.
How you will communicate and conduct business with us has changed. We have access to the industry’s leading operating platform, technology that allows us to keep in touch with you, share property details, complete real estate valuations and conduct transactions electronically.
We will continue to be here to discuss your situation and plan next steps, be it through phone, video, email, text or social media channels.
Canadians have placed their trust in Royal LePage for over 100 years. During this crisis, we are 100% committed to maintaining that trust.
As a final word, we can’t say enough about our front-line workers, the people who are risking their health to provide essential services. We owe you all our endless gratitude.
Stay safe!
Testimonials
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I highly recommend Neil and his team. I was a first time home buyer with little knowledge about the market. Neil made the process as easy as possible. He was always available for showings and we were always one of the first people to see houses as they hit the market. If you are looking for an agent Neil is your man!
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- Colleen Crawford
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When we were looking for our first house we had no doubt who we would ask to be our agent!!! Deanna made the process easy. She walked us through every step and we found our perfect house, in an amazing neighbourhood!! We have never been happier! Thank you!
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- Laura Slocki
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When I started my search for the perfect country property to start a dog kennel, I dragged Deanna around the whole Niagara Region for about a year. She was absolutely amazing and very patient. Our search finally came to an end when my husband and Neil looked at 1 property and closed a deal while the girls were off on a much deserved break. Just Licke Home K-9 Kennel was born. We owe a lot to this amazing real estate team. Without them our dream may never have come true.
If you are looking for a hard working dedicated team, look no further, you can count on Deanna & Neil to get the job done.
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- Kim Carey
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Neil and Deanna are a fabulous team! I’ve worked with them to purchase and sell one home, and most recently to purchase my new home when moving back to the Niagara area. They are both really approachable, knowledgable and full of great advice, making the experience seamless and as stress free as possible. Thank you guys again so much for everything!
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- Kristen Mant
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Under difficult circumstances The Solds Team did their magic in a calm professional manner to ensure that the transaction was completed without a hitch. I look forward to using their services in the future when needed. Thank you !!!
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- Peter Kelley
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It was pleasure to work with Neil and Deanna on the sale of my home. Honest and straight forward approach handled with tact and care. I was able to confidently leave the details to the professionals while i was out of town.
Thank you
Daryl Hiltz
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- Daryl Hiltz
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When buying our first home Neil was amazing. Taking the time and using his expertise to guide us in the right direction. Would definitely recommend The Solds Team. Friendly and knowledgeable. Can’t wait to use them again for our next home.
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- Nancy Venturelli
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Many thanks to Deanna and Neil. Our house was listed and sold very quickly for above the asking price. Your hard work behind the scenes allowed us to purchase our new home without concern. Neil you always answered your phone when we had a question and you understood our every need. Deanna your help with staging enhanced the best features of our older home. This whole process is a whirl-wind of emotions as we leave behind our home of 30 years. We are now looking forward to the next chapter! Your expertise and advice was was truly appreciated.
Thank you very much, Mark & Dianne
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- Mark Zwart
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We have had the pleasure of working with Neil and his team for a few years. During this time there was never any impatience or push for us to commit to anything.
Neil always responded to our calls promptly and if he was not available Deanna was.
Great team work.
We eventually found what we were looking for and Neil helped us thru the process.
I know this is lengthy, however, I must say, Neil and Deanna were always professional, prompt in responses and pleasant to work with.
Don and Nasreen
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- Nas DeYoe
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We would not hesitate to recommend Neil and team! New to the Niagara area, we didn’t know where to start or what to look out for. Neil and team were incredibly responsive and ‘read between the lines’ to really drill down to what we were looking for in a community, location, and home. Neil’s expertise through the offer process is the reason we got the house we wanted.
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- Rebecca Shelly
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Neil Wakani was recommended by a friend when my wife and I were looking to buy a home in Smithville, Ontario. With his professional expertise and experience we found the perfect residence . Everything went so smoothly.Thanks, Neil.
I would highly recommend him and his Solds team when you are considering real estate in Ontario.
Yours truly
Chris & Sharon Smith
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- Chris Smith
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This was the third time that I’ve worked with Deanna and Neil and, always, they made the process seem almost effortless. They always come in with a well thought out marketing plan, and are willing to spend the time to explain their reasoning. Although they were very busy, especially during my most recent sale and purchase, they made me feel that I was a priority. From the initial visit, which included some inexpensive ways to increase the resale value of my home, to the actual sale, they were both friendly, upbeat and willing to help in any way possible.
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- Barbara Dickson
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The Solds Team helped me find my beautiful home. As a first time home owner they were patient and determined to find the right home for me.
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- Katie McHugh
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As first time home buyers all we knew is we wanted out of my parents basement and into our own place after a provincial relocation. Deanna helped us with the purchase and once we were ready for the next step up Neil helped us find a home minutes after it was up for sale and we were in and signing paperwork days later! Neil and Deanna are knowledgeable and put the client first always! I’d highly recommend them when purchasing or selling.
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- Chelsea Griffiths
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Deanna and Neil helped us find our first home and we couldn't be happier! It's great to have someone on your side when looking for a house. We love our new home and neighbourhood!
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- Mike Davey